Pick up and Shipping
In case you chose 'shipping' at checkout, shipping fees will be charged as follows:
» EUR 3,90 within Austria
» EUR 9,90 to Germany
From EUR 50,00 we ship your orders free of charge within Austria and from EUR 150,00 to Germany.
Unfortunately at this point we are unable to offer delivery to other countries.
We ship exclusively carbon neutrally with Austrian Post. Deliveries usually arrive within 1-3 working days (Austria) or 3-5 working days (Germany).
Click & Collect
In order to provide an even more eco-friendly alternative to carbon neutral shipping, we found a partner where you can collect (and return) your orders in Vienna. In case you chose 'Pick up' at checkout, after receiving a confirmation e-mail you can pick up your order at our collection partner Wald & Wiese Honig- und Trüffelspezialitäten, Kaiserstraße 33, 1070 Vienna (Mon-Fri 9 a.m.-6 p.m., Sat 9 a.m.-1 p.m.). No additional costs apply. Please bring an official ID.
Payment
We offer a variety of payment options:
» Pay by bank wire transfer
» Pay now by Klarna
» Pay later by Klarna
» Credit card
» PayPal
You'll find further information in our terms & conditions.
Return and Refund
Unfortunately we can not yet offer free of charge return shipment. Please send your paid return to:
liebhaben e.U.
Urban-Loritz-Platz 5/7
1070 Vienna
Regardless of the shipping method you originally selected, you may also return the items to our collection partner Wald & Wiese, Kaiserstraße 33, 1070 Vienna (Mon-Fri 9 a.m.-6 p.m., Sat 9 a.m.-1 p.m.), free of charge.
After the goods have successfully been checked, the reimbursement is usually made within 14 days to the original means of payment.
You'll find further information here.